Career Journeys in Talent Acquisition: Amy Hind

Thanks for reading! This series is designed to shine a spotlight on Talent Acquisition professionals and highlight their career journeys and learnings so far. Today, we're joined by Amy Hind. If you'd like to be next, please reach out to a TTC Community Manager.

Introduce yourself in one sentence:

Hey, I’m Amy a Fractional GTM Talent Partner with over 10 years of experience helping high growth SaaS businesses like YOOBIC, ClassPass and Mindbody scale teams globally.

I specialise in global GTM hiring across Sales, Marketing, Customer Success and Revenue partnering closely with founders and hiring leaders to find great talent and build better hiring processes.

I’m extremely passionate about candidate experience and creating a recruitment journey that feels human, transparent and positive.

Can you walk us through the key milestones in your career in the talent acquisition space? What were some pivotal moments or decisions that shaped your journey?

I’ve been in recruitment for over 10 years now, I literally fell into the industry (like so many of us do) as my first job and interned for a local recruitment agency and the rest is history! I’d say most of my career has naturally led me towards high growth tech and SaaS businesses.

Working at companies like ClassPass and Mindbody was a big part of that journey because I got to experience what it’s really like to scale teams across different countries and markets.

As my career progressed, I moved into roles where I had much more ownership. I wasn’t just filling roles anymore, I was working closely with leadership, improving processes, thinking about candidate experience and looking at how Talent could genuinely support the wider business.

More recently, I decided to move into fractional recruitment. I love the idea of working with growing businesses that need someone experienced to come in, understand what they need and just get stuck in. It feels like a really natural next step for me.

In this rapidly evolving industry, what strategies or practices have you adopted to continuously enhance your skills and stay ahead of the curve? Do you have any resources or learning methods you'd recommend to others?

I think Talent is one of those industries where you have to always keep learning because it changes so quickly, especially now with AI.

For me a lot of that learning comes from staying close to other recruiters. I’m part of a few Talent communities where people are constantly sharing what’s working, new tools they’re trying and challenges they’re seeing in the market.

I’m also very hands on with new technology. I like testing AI tools and looking at where they can genuinely make recruitment more efficient, rather than using AI just for the sake of it.

LinkedIn is probably one of my biggest resources too. I follow other Talent leaders, founders and people in the industry and I learn a lot just from seeing different perspectives and having conversations.

I think the biggest thing is always staying curious. Recruitment has changed massively since I started and I don’t think you can ever assume the way you’ve always done something is still the best way to do it.

What has been the most challenging aspect of your career in talent acquisition, especially when you were actively seeking work? How did you overcome it, and what advice would you offer to others facing similar hurdles?

I think one of the biggest challenges has actually been experiencing the job market as a candidate myself. When you work in Talent you know how recruitment should work, so being on the other side and experiencing long processes, lack of feedback or sometimes no response at all can be really eye opening.

It’s definitely made me a better recruiter because it’s reminded me how much the small things matter to candidates. Communication, transparency and simply keeping someone updated can completely change their experience.

When I’ve been looking for work, I’ve tried not to rely purely on applications. I’ve leaned into my network, spoken to people in the Talent community and been proactive about creating opportunities for myself, which has also played a part in my decision to move into fractional recruitment.

My advice would be to not take every rejection personally and don’t be afraid to reach out to people directly. Your network and the relationships you build throughout your career can be just as important as your CV.

The recruiting world can be fast-paced and demanding. How do you strike a balance between your professional commitments and personal life? Are there specific routines or rituals you follow?

I’ll be honest, work life balance is something I’ve had to learn over the years. Recruitment has a funny way of making every vacancy feel like a life or death emergency!

I’ve got much better at setting boundaries and reminding myself that the candidate will still be there tomorrow and hopefully the hiring manager will be too.

Outside of work, I make sure I properly switch off. I am such a huge advocate for self care! I spend time with family and friends, go to the gym, walk my dogs and generally try not to think about pipelines or headcount on a Saturday afternoon.

As someone involved in talent acquisition, you've likely witnessed various technology and trend shifts. Which technologies or trends do you believe have had the most significant impact on the industry, and how have they influenced your role?

AI has probably been the biggest shift I’ve ever seen in Talent Acquisition, especially over the last few years. 

I’m a big fan of using AI where it genuinely saves time. If technology can take away some of the repetitive admin, it gives recruiters more time to actually speak to candidates and partner properly with hiring managers.

At the same time, I don’t think recruitment should ever become completely automated. We’re hiring people, not processing transactions. The human side, building relationships, understanding motivations and creating a great candidate experience, is still the most important part of the job.

For those entering the talent acquisition space or those looking to pivot within it, what's the one piece of practical advice you'd give to help them thrive, especially if they are actively job-seeking?

My biggest piece of advice would be to build relationships, not just a network. Talent Acquisition is such a people driven industry and some of the best opportunities I’ve had have come through people I’ve worked with or built genuine relationships with over the years. I still stay in touch with hiring managers I hired for 10 years ago! My motto has always been “great people know great people.”

If you’re job searching, don’t just apply for roles and hope for the best. Reach out to people, join Talent communities, start conversations and make yourself visible.

And try not to let rejection knock your confidence. I know that’s easier said than done, especially in the current market. Sometimes a role just isn’t the right fit or the timing isn’t right. Keep showing up.